Coastal Copy website is owned by Coastal Copy Inc., which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Coastal Copy, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the Coastal Copy website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
When you visit Coastal Copy, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to name, surname, address, payment information, etc.) during registration to be able to fulfill the agreement. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to that email.
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website's features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, and telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website's features — for example, receiving our newsletter or contacting us directly from the website. If you're uncertain about what information is mandatory, contact us at adminteam@coastalcopy.com.
When you first visit, a banner asks which optional technologies we may use. Nothing in the categories below is loaded until you allow it, and you can change your choice at any time with Cookie settings (also in the footer of every page). Your choice is saved in a first-party cookie named cc_consent for 12 months.
cc_consent cookie itself and the security checks (a signed timestamp and a hidden field) that keep our forms free of spam. These do not track you._ga and _ga_* and receives your IP address and device information.If you withdraw consent, we stop loading the related services and delete the Google Analytics cookies we can reach; cookies set by other providers expire according to their own settings.
When you use a form on this website (quote request, inquiry, service request, job application, supply order or newsletter signup), we receive the details you enter, such as your name, company, email address, phone number, message and, for applications, an optional résumé. We use them to answer you, provide the service you asked for, process an application, and keep a record of the request. Form messages are delivered to our team by email through our email delivery provider (Resend or Brevo) and a copy is kept in our website logs. We may also pass a request to our customer-management or lead-processing tools so that the right team member can follow up.
We share information with companies that help us run the website and our business, only as needed for that purpose: our website host (Hostinger), our email delivery provider (Resend or Brevo), Google (Analytics and reCAPTCHA), Retell AI (chat assistant) and RB2B (visitor identification, if you allow it). We do not sell your personal information for money.
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to know what personal information we collect, use and disclose; to request deletion or correction of personal information; to opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising; to limit the use of sensitive personal information; and not to be treated differently for exercising these rights.
Some uses of cookies and visitor-identification tools can count as “sharing” under California law. You can opt out at any time with Cookie settings, and we treat a Global Privacy Control signal from your browser as an opt-out. To make a request about your personal information, use our contact form or call (800) 995-8835. We will verify your identity before acting on a request, and you may use an authorized agent.
If you are a European resident, you have the following rights related to your personal data:
If you would like to exercise any of these rights, please contact us through the information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information might be transferred outside of Europe, including Canada and the United States.
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the internet or a wireless network can be guaranteed.
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If you would like to contact us to understand more about this policy, or wish to reach us concerning any matter relating to individual rights and your personal information, use our contact form or call (800) 995-8835.